yay~ lata going to meet my sistas at tampines.. hahaas.. but i now hav lots of time tidy up my room.. cos it's in a mess aft ard two weeks of not cleaning up lols..
was going to talk abt last sunday.. i was working in #03-87 tat day mah, den aft standing for the whole day alr very tired.. den ard 7plus in the evening, there's this china woman( say she is a chinese teacher of some sch).. she came down to exchange her 100pcs of maxell dvds.. cos she say she wanted dvd-r instead of dvd+r.. and she complained that is our salesman who took the wrong dvd format for her.. so i allow her to exchange lo.. but the dvd have a $2 price difference so i ask her to top-up the difference.. but she gave mi a stupid face and say like:
"why should i pay extra $2 when this is not my fault? u people made me go back all the way and found out u gave me the wrong dvd and i had to take bus all the way back here. i haven't ask for ur to pay me my bus fare alr very good, u still want mi to pay? that's ridiculours, and i wun pay."
so i explained to her peacefully that we have to follow our company policy whereby there is no discount for exchange items:
"u say our salesman took for u the wrong dvd but why didn't u check ur items before leaving the shop? and i alr explained that is not i dun wan to discount but i hav a company policy to follow. "
den this stupid woman say i hav attitude problem and want to complain, asked to see our boss. so i tell her:
"since u are alr here, im willing to jus give u $1 discount, so now u onli need to top-up $1. but if u are not satisfied with my arrangement, u can contact my store manager, steve. but he wil onli be back tml, cos today is his off day. so pls call tml."
but this stupid woman say:
"it is not abt the amt i need to top-up, it's abt U! ur attitude is so bad, i cannt let this pass so easily, i wil give u $2 now and i wil call and complain to ur manager. even if i hav to take a taxi here for $20, i wil do so jus to get back my $2."
so i say okay okay.. den at this time, my aunt came back from the washroom.. she saw this angry customer so she ask her what happened.. den she tell her all over again. lols.. den my aunt say:
"yah, our company's policy is cannt discount for exchange transactions. the cashier gave u $1 off is alr very good, she might need to pay on her own. "
the stupid china woman keep blabbering away saying it's my attitude not the money and asked for my name.. i was abt to say my name den my aunt told her my name is ROSE.. LOLS.. den ask her to complain..
really stupid rite? den my aunt ask mi, isit i scold her, if not why she so angry? i say no lo, all the way i was so tamed and speak softly lo.. chenghoo can be my witness.. lols.. den my aunt say the china woman is all like tat one.. hahaas..
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